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Cancellation policy
- Until 24h: before pick-up time: free, you will receive a full refund
- Same day of pick up time: 100% charged, no refund
- No-Show: 100% charged, no refund
Payment and extra fee
- You can pay by (credit) card or with cash.
- Bank transfer is possible, as we prefer to receive the payment 24 h before departure time.
- Invoice by e-mail
- Extra pick-up or drop-off stops: extra fee
- Child seats available, mention the age of your child(ren).
- Included: 30 minutes waiting time at the airport. 15 minutes at bus/train station, 10 minutes at hotel included.
- On demand: each 30 minutes extra waiting time: 20 euro extra.
- Extra service (animals, bike bags or large luggage), please inform us in advance.